Terms of service
Last Updated: June 2026
Overview
This website is operated by Zag Express. Throughout the site, the terms "we", "us", and "our" refer to Zag Express.
By accessing our website, browsing our products, or placing an order, you agree to be bound by these Terms of Service, our Shipping Policy, Return & Refund Policy, and Privacy Policy.
If you do not agree to these Terms, please do not use our website or services.
Eligibility
By using this website, you represent that:
- You are at least 18 years old or the age of majority in your jurisdiction.
- You have the legal capacity to enter into binding agreements.
- Any information you provide is accurate, current, and complete.
Products and Services
We reserve the right to modify, discontinue, or limit the sale of any product or service at any time without notice.
Product descriptions, specifications, images, and pricing are provided for informational purposes only. While we strive for accuracy, we do not warrant that product descriptions, images, colors, or other content are completely accurate, current, or error-free.
Due to differences in monitor and device displays, actual product colors may vary slightly from those shown on the website.
Product Availability
As a dropshipping retailer, product inventory is supplied by third-party fulfillment partners.
In rare cases, products may become unavailable after an order has been placed. If this occurs, we reserve the right to cancel the order and issue a full refund.
Pricing and Payment
All prices displayed on our website are listed in the applicable currency and are subject to change without notice.
We reserve the right to:
- Correct pricing errors
- Refuse or cancel orders
- Limit purchase quantities
- Verify payment information before processing orders
Payment must be received and authorized before an order is processed.
Order Acceptance
Receipt of an order confirmation does not constitute acceptance of an order.
We reserve the right to refuse, cancel, or limit any order for reasons including:
- Suspected fraud
- Unauthorized transactions
- Product availability issues
- Pricing errors
- Violation of these Terms
If payment has already been processed for a canceled order, a refund will be issued to the original payment method.
Shipping and Delivery
Orders are typically processed within 1–5 business days.
Estimated delivery times are provided for convenience only and are not guaranteed.
Delivery dates may be affected by:
- Carrier delays
- Customs clearance
- Weather events
- High shipping volumes
- Supply chain disruptions
- Other circumstances beyond our control
We are not responsible for delays that occur after an order has been shipped.
Customers are responsible for providing accurate shipping information. We are not liable for packages shipped to addresses provided incorrectly during checkout.
Risk of Loss
Ownership and responsibility for products transfer to the customer upon delivery by the shipping carrier.
Any claims relating to lost, stolen, or damaged packages after confirmed delivery should be addressed directly with the carrier whenever applicable.
Order Cancellations
Orders may be canceled within 12 hours of purchase.
Once an order enters processing or has been shipped, cancellation requests may not be possible.
Returns and Refunds
Returns, refunds, replacements, and exchanges are governed by our Return & Refund Policy.
By placing an order, you acknowledge and agree to the terms outlined in our Return & Refund Policy.
Intellectual Property
All content on this website, including but not limited to:
- Logos
- Graphics
- Images
- Videos
- Product descriptions
- Text
- Website design and layout
is the property of Zag Express or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission.
User Conduct
You agree not to:
- Use the website for unlawful purposes
- Submit false or misleading information
- Attempt unauthorized access to website systems
- Upload malicious software or code
- Interfere with website security or operations
- Infringe on intellectual property rights
We reserve the right to terminate or restrict access to users who violate these Terms.
Third-Party Services and Links
Our website may contain links to third-party websites, services, or applications.
We are not responsible for the content, policies, practices, or availability of third-party services and do not endorse any third-party website unless explicitly stated.
Disclaimer of Warranties
All products and services are provided "as is" and "as available" without warranties of any kind, whether express or implied.
We do not guarantee uninterrupted access to the website or error-free operation of our services.
Limitation of Liability
To the fullest extent permitted by law, Zag Express, its owners, employees, affiliates, suppliers, and partners shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:
- Use of the website
- Purchase of products
- Shipping delays
- Product unavailability
- Technical issues
Our maximum liability shall not exceed the amount paid by you for the product giving rise to the claim.
Chargebacks and Payment Disputes
Customers agree to contact us directly regarding any order concerns before initiating a chargeback or payment dispute.
We reserve the right to provide order records, tracking information, communications, and delivery confirmation to payment processors during dispute investigations.
Governing Law
These Terms shall be governed and interpreted in accordance with the applicable laws of the jurisdiction in which Zag Express operates, without regard to conflict of law principles.
Changes to These Terms
We reserve the right to update, modify, or replace these Terms of Service at any time.
Changes become effective immediately upon posting to this page.
Your continued use of the website following any updates constitutes acceptance of the revised Terms.
Contact Information
For questions regarding these Terms of Service, please contact:
Email: sendbyzagol@gmail.com