Last Updated: June 2026

Introduction

Zagol-Express ("we," "our," or "us") operates this online store and website, including all related content, features, products, and services (collectively, the "Services"). Our store is hosted on Shopify, which provides the e-commerce platform that allows us to sell products and services to you.

This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, place an order, contact us, or otherwise interact with our Services.

By accessing or using our Services, you agree to the collection and use of your information as described in this Privacy Policy.

Information We Collect

We may collect the following types of personal information:

Information You Provide Directly

When you place an order, create an account, subscribe to our emails, or contact us, we may collect:

• Full name
• Billing and shipping address
• Email address
• Phone number
• Payment information
• Account login credentials
• Customer support communications

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address
• Browser type and device information
• Operating system
• Website usage and browsing behavior
• Referral source
• Cookies and similar tracking technologies

Order and Transaction Information

We collect information related to:

• Products viewed or added to cart
• Purchases made
• Returns, refunds, and exchanges
• Order history
• Payment confirmations

How We Use Your Information

We use your personal information to:

Process and Fulfill Orders

• Process payments
• Confirm orders
• Arrange shipping and delivery
• Provide order updates
• Handle returns and refunds

Operate and Improve Our Store

• Improve website functionality
• Personalize your shopping experience
• Analyze customer behavior and store performance
• Maintain account preferences

Customer Support

• Respond to inquiries
• Resolve disputes
• Provide technical assistance
• Communicate regarding orders and services

Marketing and Advertising

With your consent where required, we may:

• Send promotional emails and offers
• Display personalized advertisements
• Inform you about new products and promotions

You may unsubscribe from marketing communications at any time by clicking the "unsubscribe" link included in our emails.

Security and Fraud Prevention

We use your information to:

• Detect fraudulent transactions
• Verify customer identities
• Protect our website and customers
• Enforce our policies and terms

Legal Compliance

We may process your information to:

• Comply with applicable laws and regulations
• Respond to lawful requests from authorities
• Protect our legal rights

Dropshipping and Order Fulfillment

Zagol-Express operates as a dropshipping business. This means that when you place an order, your shipping information may be shared with third-party suppliers, manufacturers, warehouses, and fulfillment partners solely for the purpose of processing, packaging, and delivering your order.

These third parties receive only the information necessary to fulfill your purchase and are expected to handle your information securely and in accordance with applicable privacy laws.

How We Share Your Information

We may share your personal information with:

Shopify

Our store is hosted by Shopify. Shopify processes personal information necessary to provide website hosting, payment processing, analytics, and related e-commerce services.

For more information, please review Shopify's Privacy Policy at:
https://privacy.shopify.com

Service Providers

We may share information with trusted providers that assist us with:

• Payment processing
• Shipping and fulfillment
• Website hosting
• Customer support
• Analytics
• Email marketing

Advertising and Marketing Partners

We may share information with advertising platforms and marketing partners to provide personalized advertising and measure campaign effectiveness.

Legal Requirements

We may disclose information if required to:

• Comply with legal obligations
• Respond to court orders or lawful requests
• Protect our business, customers, or the public

Business Transfers

If our business is sold, merged, or reorganized, your information may be transferred as part of that transaction.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences
• Maintain shopping cart functionality
• Analyze website performance
• Improve user experience
• Deliver personalized advertising

You may control cookies through your browser settings. However, disabling cookies may affect certain website features.

International Data Transfers

Your information may be processed and stored in countries outside your country of residence, including the United States and other locations where Shopify, our suppliers, or service providers operate.

When required by law, we implement appropriate safeguards to protect transferred personal information.

Data Retention

We retain personal information only as long as necessary to:

• Fulfill orders
• Maintain customer accounts
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When information is no longer required, it is securely deleted or anonymized.

Children's Privacy

Our Services are not intended for children under the age of 13, or the minimum age required under applicable law in your jurisdiction.

We do not knowingly collect personal information from children. If we learn that a child has provided personal information, we will promptly delete it.

Parents or guardians who believe their child has provided personal information may contact us using the details below.

Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate information
• Deletion of personal information
• Restriction of processing
• Data portability
• Withdrawal of consent
• Opt-out of targeted advertising

To exercise any of these rights, please contact us using the information provided below.

We may need to verify your identity before fulfilling your request.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those websites. We encourage you to review their privacy policies before providing personal information.

Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

Any updates will be posted on this page with a revised "Last Updated" date.

Continued use of our Services after changes become effective constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or need assistance regarding your personal information, please contact us:

Zagol-Express

Email: info@zag-express.com

Address: 4900 Leesburg Pike, Suite 413, Alexandria, VA 22302, United States